|
American Bank's Consumer Privacy Statement
Your Privacy,
And How We Protect Information About Your American Bank Account:
At American Bank, we believe that the confidentiality, protection, and
integrity of customer information are among our fundamental
responsibilities. While information is critical to providing quality
service, we recognize that one of our most important assets is our
customers’ trust. Therefore, we accept our responsibility to safeguard
your information.
Information That We May Collect
We may collect “nonpublic personal information” about you from the
following sources:
Information we receive from you on applications or other loan and
account forms;
Medical information we receive from you, if you request credit
insurance;
Information about your transactions with us, our affiliates or others;
and
Information we receive from a consumer reporting agency.
“Nonpublic personal information” is information about you that we obtain
in connection with providing a financial product or service to you.
Nonpublic personal information does not include information that is
available from public sources, such as telephone directories or
government records.
Information That We May Disclose:
1. Nonaffiliated Third Parties: We do not disclose any nonpublic
personal information about our customers or former customers
to nonaffiliated third parties, except as permitted by law.
2. Outside or Joint Marketing: Federal law allows us to disclose
information to companies that perform marketing services on our
behalf or to other financial institutions with which we may
have joint marketing agreements. The companies we choose must
satisfy our security and privacy requirements. We share your
information with these companies only if they agree to treat it
confidentially. We provide the minimum amount of information
necessary for them to provide their services. Information
disclosed may include:
- Information we receive from you on applications or other
forms, such as your name and address;
- Information about transactions with us, our affiliates or
others, such as your payment history; and
- Information we receive from consumer reporting agencies,
such as your credit worthiness or payment history.
3. Affiliates: We are permitted under law to share information about our
experiences or transactions with you or your account
(such as your account balance or your payment history) with
our family of companies, or “affiliates” (i.e., companies related to
us by common control or ownership).
However, this information will not be used for
marketing purposes. In most instances the information shared is
necessary
to service your account or to prevent
unauthorized transactions. These
companies may include mortgage bankers, title
companies, securities broker-dealers, insurance
providers and other financial service providers.
4. Former Customers: If you decide to close your account(s) or become an
inactive customer, we will continue to adhere to the
privacy policies and practices described in this notice.
How We Maintain Accurate Information:
We have established procedures to maintain complete and accurate
information about you and your accounts. Also, we continually strive to
respond in a timely manner to your request to change or correct
information.
How We Limit Employee Access To Information:
We hold our employees to the highest standards of conduct in an effort
to ensure confidentiality of your information, while at the same time
providing you with quality products and services. We limit employee
access to your information to those with legitimate business reasons for
knowing such information. We train our employees about the importance of
confidentiality and customer privacy.
How We Safeguard Your Information:
We maintain appropriate security procedures that comply with Federal
standards to protect your personal and account information from
anticipated threats and hazards, and unauthorized access.
How We Maintain Your Privacy In Business Relationships With Third
Parties:
When we conduct business with third parties where disclosing your
information may be necessary, we require such parties to maintain
similar standards of conduct regarding your privacy.
How You Can Inquire About the Privacy Of Your Information:
You may contact us by calling our Customer Service Department at (651)
628-2661 or 1-877-382-2265 if you have any questions or comments
regarding the privacy of your information.
September 1, 2009
|